FAQs

𝗗𝗼 𝘆𝗼𝘂 𝘀𝗵𝗶𝗽 𝗼𝘃𝗲𝗿𝘀𝗲𝗮𝘀 ?
 
Yes, sure, we ship to a lot of countries, you can check that on our website by going to the checkout and searching for that country in our list. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

𝙃𝙤𝙬 𝙡𝙤𝙣𝙜 𝙬𝙞𝙡𝙡 𝙞𝙩 𝙩𝙖𝙠𝙚 𝙩𝙤 𝙜𝙚𝙩 𝙢𝙮 𝙤𝙧𝙙𝙚𝙧?
 
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

𝙒𝙝𝙖𝙩 𝙨𝙝𝙞𝙥𝙥𝙞𝙣𝙜 𝙘𝙖𝙧𝙧𝙞𝙚𝙧𝙨 𝙙𝙤 𝙮𝙤𝙪 𝙪𝙨𝙚?
 
We use all major carriers, and local courier partners. (USPS ,  Yedel)

𝘾𝙖𝙣 𝙄 𝙧𝙚𝙩𝙪𝙧𝙣 𝙢𝙮 𝙥𝙧𝙤𝙙𝙪𝙘𝙩?
 
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at  support@zornher.com  , we’ll take you through the process.

𝐖𝐡𝐞𝐫𝐞 𝐜𝐚𝐧 𝐈 𝐛𝐮𝐲 𝐲𝐨𝐮𝐫 𝐤𝐞𝐲𝐛𝐨𝐚𝐫𝐝𝐬 𝐚𝐧𝐝 𝐚𝐜𝐜𝐞𝐬𝐬𝐨𝐫𝐢𝐞𝐬?
 
You can purchase directly from our website at https://zornher.com/

𝐃𝐨 𝐲𝐨𝐮 𝐬𝐞𝐥𝐥 𝐫𝐞𝐩𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐩𝐚𝐫𝐭𝐬?
 
Yes, we offer replacement keycaps and switches on our website.

What is the purpose of mandatory 3DS verification at checkout?

We've recently encountered some fraudulent orders, so we need to verify that the payment card you're using belongs to you. This is a way to protect your account balance – no need to worry!