FAQs

๐——๐—ผ ๐˜†๐—ผ๐˜‚ ๐˜€๐—ต๐—ถ๐—ฝ ๐—ผ๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฒ๐—ฎ๐˜€ ?
ย 
Yes, sure, we ship to a lot of countries, you can check that on our website by going to the checkout and searching for that country in our list. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

๐™ƒ๐™ค๐™ฌ ๐™ก๐™ค๐™ฃ๐™œ ๐™ฌ๐™ž๐™ก๐™ก ๐™ž๐™ฉ ๐™ฉ๐™–๐™ ๐™š ๐™ฉ๐™ค ๐™œ๐™š๐™ฉ ๐™ข๐™ฎ ๐™ค๐™ง๐™™๐™š๐™ง?
ย 
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

๐™’๐™๐™–๐™ฉ ๐™จ๐™๐™ž๐™ฅ๐™ฅ๐™ž๐™ฃ๐™œ ๐™˜๐™–๐™ง๐™ง๐™ž๐™š๐™ง๐™จ ๐™™๐™ค ๐™ฎ๐™ค๐™ช ๐™ช๐™จ๐™š?
ย 
We use all major carriers, and local courier partners. (USPS ,ย  Yedel)

๐˜พ๐™–๐™ฃ ๐™„ ๐™ง๐™š๐™ฉ๐™ช๐™ง๐™ฃ ๐™ข๐™ฎ ๐™ฅ๐™ง๐™ค๐™™๐™ช๐™˜๐™ฉ?
ย 
We always aim for make sure our customers love our products, but if you do need to return an order, weโ€™re happy to help. Just email us directly atย  support@zornher.comย  , weโ€™ll take you through the process.

๐–๐ก๐ž๐ซ๐ž ๐œ๐š๐ง ๐ˆ ๐›๐ฎ๐ฒ ๐ฒ๐จ๐ฎ๐ซ ๐ค๐ž๐ฒ๐›๐จ๐š๐ซ๐๐ฌ ๐š๐ง๐ ๐š๐œ๐œ๐ž๐ฌ๐ฌ๐จ๐ซ๐ข๐ž๐ฌ?
ย 
You can purchase directly from our website at https://zornher.com/

๐ƒ๐จ ๐ฒ๐จ๐ฎ ๐ฌ๐ž๐ฅ๐ฅ ๐ซ๐ž๐ฉ๐ฅ๐š๐œ๐ž๐ฆ๐ž๐ง๐ญ ๐ฉ๐š๐ซ๐ญ๐ฌ?
ย 
Yes, we offer replacement keycaps and switches on our website.

What is the purpose of mandatory 3DS verification at checkout?

We've recently encountered some fraudulent orders, so we need to verify that the payment card you're using belongs to you. This is a way to protect your account balance โ€“ no need to worry!