FAQs
๐๐ผ ๐๐ผ๐ ๐๐ต๐ถ๐ฝ ๐ผ๐๐ฒ๐ฟ๐๐ฒ๐ฎ๐ ?
ย
Yes, sure, we ship to a lot of countries, you can check that on our website by going to the checkout and searching for that country in our list. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
๐๐ค๐ฌ ๐ก๐ค๐ฃ๐ ๐ฌ๐๐ก๐ก ๐๐ฉ ๐ฉ๐๐ ๐ ๐ฉ๐ค ๐๐๐ฉ ๐ข๐ฎ ๐ค๐ง๐๐๐ง?
ย
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
๐๐๐๐ฉ ๐จ๐๐๐ฅ๐ฅ๐๐ฃ๐ ๐๐๐ง๐ง๐๐๐ง๐จ ๐๐ค ๐ฎ๐ค๐ช ๐ช๐จ๐?
ย
We use all major carriers, and local courier partners. (USPS ,ย Yedel)
๐พ๐๐ฃ ๐ ๐ง๐๐ฉ๐ช๐ง๐ฃ ๐ข๐ฎ ๐ฅ๐ง๐ค๐๐ช๐๐ฉ?
ย
We always aim for make sure our customers love our products, but if you do need to return an order, weโre happy to help. Just email us directly atย support@zornher.comย , weโll take you through the process.
๐๐ก๐๐ซ๐ ๐๐๐ง ๐ ๐๐ฎ๐ฒ ๐ฒ๐จ๐ฎ๐ซ ๐ค๐๐ฒ๐๐จ๐๐ซ๐๐ฌ ๐๐ง๐ ๐๐๐๐๐ฌ๐ฌ๐จ๐ซ๐ข๐๐ฌ?
ย
You can purchase directly from our website at https://zornher.com/
๐๐จ ๐ฒ๐จ๐ฎ ๐ฌ๐๐ฅ๐ฅ ๐ซ๐๐ฉ๐ฅ๐๐๐๐ฆ๐๐ง๐ญ ๐ฉ๐๐ซ๐ญ๐ฌ?
ย
Yes, we offer replacement keycaps and switches on our website.
What is the purpose of mandatory 3DS verification at checkout?
We've recently encountered some fraudulent orders, so we need to verify that the payment card you're using belongs to you. This is a way to protect your account balance โ no need to worry!