Shipping & Delivery

Shipping Destinations

ZORNHER ships internationally, including to India. Availability is confirmed by the country and address options shown at checkout. We currently cannot deliver to P.O. boxes or APO/FPO addresses.

Processing Time

Orders are normally processed within 1–2 business days after payment confirmation. Weekends, public holidays, product launches, and unusually high order volumes may require additional processing time. Processing time is separate from transit time.

Delivery Time

Estimated standard delivery is 7–15 business days after shipment. Delivery estimates are not guarantees and may be affected by carrier delays, remote destinations, weather, or customs processing.

Shipping Cost

Available shipping methods and any shipping charge are shown clearly at checkout before payment. Current promotion: Buy 2, get free shipping | Buy 3, get 15% off. Promotion eligibility and checkout results apply.

Import Duties and Taxes

All applicable import duties and taxes for delivery to every supported destination are included in the total shown and paid at checkout. Customers should not be required to pay additional import duties or taxes when the package is delivered. If a carrier requests an unexpected customs payment, contact support@zornher.com before paying it.

Tracking

After your order ships, we will email a tracking number. Tracking updates may take 2–5 business days to appear after dispatch. If tracking has not updated for an extended period, contact our support team.

Address Changes and Cancellations

You may request an order cancellation or shipping-address change before shipment by contacting us as soon as possible. We will make reasonable efforts, but changes or cancellations cannot be guaranteed after processing or fulfillment has begun. After shipment, the normal return process applies.

Delivery Issues

Check your address carefully before ordering. If a package is delayed, marked delivered but not received, returned to sender, or damaged in transit, contact us with your order number. For damaged, defective, or incorrect items, contact us within 7 days after receiving the order.

Returns

For return conditions and instructions, see our Refund & Return Policy.

Contact

Email: support@zornher.com
Normal response time: 1–2 business days.